Hi [Name],
We have issued your online [Course Type] key code and instructions for accessing the online course. You must bring the completion certificate with you to your in-person skills session. Please allow around 1 hour for the skills session.
Below is a list of days and times we can complete your skills session. Please let us know what works best for you.
[insert dates and times]
If none of these times fit your schedule, please call us. All skills sessions are based on a first come first serve basis and need to be reserved at least 48 hours in advance.
NOTICE: If you need to reschedule your skills session for any reason, please provide at least a 48-hour notice to avoid the $50 rescheduling fee.
We look forward to helping you complete your skills session!
Any questions, please call us. We are here for you!
{Don’t Forget to Insert City Signature in Email}