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STUDENT IS FRUSTRATED BECAUSE THE SCHEDULE SHOWS AVAILABLE IN AMERICAN HEART ASSOCIATION’S WEBSITE

Sometimes, there are schedules that shows open/available in the AHA Website, but it shows cancelled on CPR Center.

You have to apologize for the inconvenience, and you can say “The American Heart Association only updates their website once a month, we update our website each day. To be sure to secure a seat into a class you would want to use our direct website”

Then help the student find another available schedule that works for the student.

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