Test Survey Results

Date: April 17, 2025
City: Nashville
Course: HeartSaver CPR, HeartSaver First Aid
Instructor: diana
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 17, 2025
City: Nashville
Course: BLS
Instructor: Dyana
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments: Great instructor! Very knowledgeable and stress free!

Date: April 16, 2025
City: St. Louis
Course: ACLS
Instructor: Betty
Rate Instructor: 1
Stress-Free Class? Betty was very disorganized, gave wrong information several times throughout the class, was extremely distracting during testing time, and ran the scenarios in a way that was very confusing instead of just talking through them. She also used handouts that weren’t made by the AHA.
Information Presented? Neutral
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Not if Betty was teaching it. I cannot remember the name of the girl who did my ACLS class but she was GREAT
Recommend to others? No
Additional Comments: Only reason I would not recommend to a friend is because Betty was really not good. And it’s honestly kind of scary that she’s teaching people this because I do not feel

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 2
Stress-Free Class? The teacher kept forgetting stuff and seemed stressed
Information Presented? Unsatisfied
Equipment/Mannequins? Satisfied
Site Location? Satisfied
Registration/Customer Service? Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments: I have been here before and did not have the same experience as I did today. The teacher was being watched and maybe that was the issue. I didn’t feel ready for the test and thankfully the final group testing someone else was the leader so I din’t have to participate much. The lunch break was too long. I would have rather had a short lunch and gotten out sooner. Maybe the teacher is new and will get better, but if this was my first time here I might not come back. But I have had a good experience before so everyone has bad days.

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Satisfied
Equipment/Mannequins? Satisfied
Site Location? Satisfied
Registration/Customer Service? Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 2
Stress-Free Class? No
Information Presented? Unsatisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments: Class was great but instructor was distracted by being monitored for review by aha.

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Satisfied
Equipment/Mannequins? Satisfied
Site Location? Satisfied
Registration/Customer Service? Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: St. Louis
Course: PALS
Instructor: Betty
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Unsatisfied
Equipment/Mannequins? Very Unsatisfied
Site Location? Very Unsatisfied
Registration/Customer Service? Very Unsatisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments: Not any at this time

Date: April 16, 2025
City: Cincinnati
Course: ACLS
Instructor: Eric
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: Cincinnati
Course: ACLS
Instructor: Eric
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments: Very nice class. Relearning ACLS was a breeze thanks to the instructor and environment.

Date: April 16, 2025
City: Cincinnati
Course: BLS, ACLS
Instructor: Eric
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: Indianapolis
Course: ACLS
Instructor: Reese
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

Date: April 16, 2025
City: Indianapolis
Course: BLS, ACLS
Instructor: Reece
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments: My only complaint would be that it was rescheduled several times prior to the class which was frustrating. The class itself was great.

Date: April 16, 2025
City: Memphis
Course: BLS
Instructor: Will Alton
Rate Instructor: 5
Stress-Free Class? Yes
Information Presented? Very Satisfied
Equipment/Mannequins? Very Satisfied
Site Location? Very Satisfied
Registration/Customer Service? Very Satisfied
Take Class Again with Us? Yes
Recommend to others? Yes
Additional Comments:

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