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Policies
Do You Cancel Classes?
How Do I Reschedule a Class?
Refunds / Rescheduling
Replacement Cards / Lost Card
the AHA Disclaimer
What is the Refund Policy?
General FAQ's
All Locations, Address, Phone, Email
Are Books/Manuals Required?
Are Your Classes AHA accredited?
Course Descriptions
Do You Cancel Classes?
How Do I Claim my eCard?
How Do I Register for a Class?
How Do I Reschedule a Class?
How Long Does My Class Last?
Is There a Written Test at the End of the Course?
What if I Lost My Card or Need a Replacement Card?
What is the Refund Policy?
What Kind of Payment Do You Accept?
What Should I Wear?
When Do I Get My Card?
Which Class Do I Need?
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BLS Classes
Are Both Books Required for the ACLS-BLS Combo Class?
Do I Need to Bring My Old BLS Card to Class?
Does the BLS Class Include AED?
How Do I Claim my eCard?
How Do I Prepare for My BLS Class?
How Long Does My Class Last?
Is There a Written Test at the End of the Course?
What is the Required Book for BLS?
ACLS Classes
Are Both Books Required for the ACLS-BLS Combo Class?
Can I Take the ACLS Renewal if My Card is Expired?
Can the ACLS and/or PALS Self-Assessments Be Taken Multiple Time?
How Do I Claim my eCard?
How Long Does My Class Last?
How Long Will It Take to Complete the ACLS Precourse Self-Assessment?
Is There a Written Test at the End of the Course?
What Book is Required for the ACLS Course?
What is the Difference Between the ACLS 1 Pay and 3 Pay Class?
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PALS Classes
Can I Take the PALS Renewal if My Card is Expired?
Can the ACLS and/or PALS Self-Assessments Be Taken Multiple Time?
How Do I Claim my eCard?
How Long Does My Class Last?
How Long Will It Take to Complete the PALS Precourse Self-Assessment?
What Book is Required for the PALS Course?
What is the Difference Between the PALS 1 Pay and 3 Pay Class?
HeartSaver CPR and First Aid Classes
Can I Sign Up for First Aid ONLY class?
How Do I Claim my eCard?
How Long Does My Class Last?
Is There a Written Test at the End of the Course?
What Book is Required for the HeartSaver CPR and First Aid Course?
Online Classes
Can I Get Certified Completely ONLINE?
Do I Need To Buy a Book with My Online Class?
How Do I Claim my eCard?
How Long After I Purchase the Online Part Do I Have to Complete the Skills Session?
What Are the Rules for Online Classes?
When Do I Receive the Keycode to Activate My Online Course?
Skills Checks
How Do I Schedule a Skills Check ONLY?
How Long Will My Skills Check Take to Complete?
What Classes Do You Offer Skills Checks for?